Bomgar Professional Services

Bomgar Installation and Configuration Services

Accelerate Time to Value for Remote Support
Let a Bomgar-certified installation consultant accelerate time to value for your remote support solution with expert, hands-on guidance throughout assessment, security review, installation and configuration of the Bomgar solution.

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Bomgar Integration Services

Maximize IT Support Efficiency - Integrate with Bomgar
Add value to existing service desk ticketing systems and create a seamless, closed-loop process for opening, servicing and closing a support session when you integrate Bomgar. You can choose from a range of pre-defined integration options available, including BMC Remedy^TM, Hornbill^TM, HP Service Manager^TM and ServiceNow^TM. Or, Bomgar can provide a custom integration for the service desk ticketing system that best meets your needs. Our Integration Services help increase efficiency, service desk capacity, data integrity and remote support performance.

"Adding Best-of-breed capabilities, such as Bomgar, to the BMC solution portfolio accelerates our customers' ability to improve support processes and efficiencies."

Fred Johannessen, BMC
VP Technology Alliance & Marketzone Programs

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Bomgar University Training Services

Maximize ROI in Your Bomgar-supported Service Desk
Superior training is part of our commitment to helping you obtain the maximum benefit possible from the entire Bomgar enterprise support platform. Bomgar University training courses will give your team the foundational knowledge needed to install, configure and manage the Bomgar solution for optimum performance.

"With Bomgar University, we learned the best practices to utilize the solution, which increased the overall value provided by Bomgar."

CSC/OSC Operations Manager
Cox Enterprise